Jewelry Guarantee

At Gilded Heart Designs, we take pride in the craftsmanship and quality of our handcrafted sterling silver and gold jewelry. We are committed to providing you with beautiful and durable pieces that will last a lifetime.

That's why we offer a lifetime guarantee against any defects in craftsmanship. We stand behind the quality of our products and want you to feel confident in your purchase.

If, under normal wear and tear, your item should break or come apart, we will gladly fix or replace it for you. Simply contact me at addie.gildedheartdesigns@outlook.com and provide me with proof of purchase and a description of the issue. 

I will assess the situation and determine the best course of action to ensure that your jewelry is restored to its original beauty. Whether it's repairing a broken clasp, reattaching a pendant, or replacing a damaged component, we will work diligently to make it right.

We understand that your jewelry holds sentimental value and may have special meaning to you. That's why we are committed to providing exceptional customer service and ensuring that you are completely satisfied with your purchase.

Please note that our quality guarantee does not cover damage caused by improper handling, accidents, or misuse of the jewelry. It also does not cover normal wear and tear, such as scratches or tarnishing, as these are natural occurrences with precious metals.

If you have any questions or concerns about our quality guarantee or need assistance with a repair or replacement, please don't hesitate to reach out to us. We are here to help and want to ensure that your Gilded Heart Designs Jewelry remains a cherished piece for years to come.